Browser - Google Chrome 10+, Internet Explorer (IE)10.0+, and Firefox 3.6.x, 12.0+.Operating System - Windows 7, Windows 8, Windows 8.1, Windows 10.Remove "HP Support Solutions Framework" through Add/Remove programs on PC.HP Support Solutions Framework - Windows Service, localhost Web server, and Software.This tool will detect HP PCs and HP printers. Note: This tool applies to Microsoft Windows PC's only.
Technical data is gathered for the products supported by this tool and is used to identify products, provide relevant solutions and automatically update this tool, to improve our products, solutions, services, and your experience as our customer. *If the product that you are looking for has not been listed, you can restart the detection process.This product detection tool installs software on your Microsoft Windows device that allows HP to detect and gather data about your HP and Compaq products to provide quick access to support information and solutions. It is lightweight, easy to use, and consumes very little system resources. HP Print and Scan Doctor are great tools to have in your toolbox, just in case you encounter any issues with your HP printer/scanner. Print queue stuck documents, missing and corrupt drivers, scanning errors messages, firewall issues, copy and scan mechanism issues, ink quality issues, carriage stalls, jams, and even copy and scanner mechanism issues can all be addressed quickly. The infamous "printer is offline" message can usually be resolved quickly. Most problems are caused by connection issues. * If you still have problems with your printer after you have selected the device to be investigated, you will be presented with several options. Simply run the short extraction process and choose the printer to troubleshoot. HP Print and Scan Doctor are easy to use.
You can also check for potential issues on any printer you have installed, no matter if they are local or networked. You can troubleshoot HP printer problems with HP Print and Scan Doctor. HP Print and Scan Doctor is an easy-to-use utility that helps you quickly fix most printing and scanning issues related to HP printers.
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